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Account & Login

5 articles

Need help logging in or accessing your account? We've got you covered.

Articles

How do I create an account?

Welcome to the community! We've been waiting for you. :) Click here to create a new account. Registering your email address with Soylent.com makes your future checkouts a lot easier! Plus, you can access other cool features -- like order status and

I forgot my password. What should I do?

Having login issues? We've got you covered. Click here for the account login page Click “Forgot your password?” Enter the email address used to create your Soylent account Click “Submit" We'll send you an email with instructions and a link to r

My account cannot be found. What should I do?

If your email cannot be found on our website, it likely means an account activation is still pending -- in other words, you haven’t created a password yet. You will need to complete your account setup in order to access account information and manag

How do I update my billing information?

Click here to log in to your Soylent account Click “Account & Billing” Click “Update Card” to update your payment method Click “Edit Address” to update your billing address Enter your changes and click “Save”

How do I delete my account?

If you would like to temporarily disable your account, please email [email protected] and we'll be happy to help you pause any customer activity until you are ready to come back and reactivate! If you would like to permanently delete your account, ple