# soylent-prod

> Public Help Center articles for soylent-prod.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Where can I shop Soylent?](https://faq.soylent.com/en-US/where-can-i-shop-soylent-141473.md): You can order Soylent online at soylent.com or you can order on Amazon. Outside of the United States, we've partnered with Big Apply Buddy to ship worldwide. Check it out here. Looking for same day delivery? Check us out on Gopuff. Click here to find
- [What are my payment options?](https://faq.soylent.com/en-US/what-are-my-payment-options-141541.md): We accept all major credit/debit cards. You can also checkout using Paypal & AmazonPay! We are unable to accept SNAP or EBT benefits as a form of payment at this time. But we are working to add this option in the near future!
- [Afterpay FAQ](https://faq.soylent.com/en-US/afterpay-faq-141461.md): Why does Soylent offer Installments with Afterpay? Our products and subscriptions are created with convenience and flexibility in mind so it only makes sense that we provide a convenient, easy-to-use, and flexible customer experience on our site. Thi
- [Press & Events](https://faq.soylent.com/en-US/press-events-141462.md): Extra! Extra! Read all about us! :) Soylent has been making headlines in our mission to make complete, sustainable nutrition accessible, appealing, and affordable to all. Click here for our Press Blog.
- [Join our Newsletter](https://faq.soylent.com/en-US/join-our-newsletter-141464.md): New to Soylent? Sign up for our newsletter! You can register your email address at the bottom footer of our website. We’ll keep you updated with the latest in news, products, nutrition, promotional offers, and more. First-time customers are also elig
- [Return Policy](https://faq.soylent.com/en-US/return-policy-141498.md): Soylent meals and shakes are food products and are not eligible for return/exchange after purchase for food safety reasons. Refund requests will be considered for Soylent that arrives damaged or defective. Any intent to notify Soylent of a defective
- [Big Apple Buddy](https://faq.soylent.com/en-US/big-apple-buddy-141537.md): What is Big Apple Buddy? Big Apple Buddy is an online shopping concierge helping consumers around the world get the latest products as soon as they're released in the US. We are excited to partner with Big Apple Buddy to create access to Soylent prod
- [How do I know my order was placed?](https://faq.soylent.com/en-US/how-do-i-know-my-order-was-placed-141545.md): We let you know as soon as you complete your checkout if your order was placed successfully! We also email you a confirmation for your records. This will include your order number and purchase summary, along with information on how to track your pack
- [How do I track my order?](https://faq.soylent.com/en-US/how-do-i-track-my-order-141549.md): We are constantly working to improve your order tracking experience. We have a couple of options currently available! You can: Click the Track My Order link in your shipping confirmation email Login to your account to view and track orders from t
- [How do I cancel my order?](https://faq.soylent.com/en-US/how-do-i-cancel-my-order-141553.md): Our fulfillment center begins to process orders immediately. So we are unable to change, modify, or cancel an order once it has been confirmed and acknowledged by our warehouse. If your cancellation request is urgent, please contact us at info@soylen
- [My delivery address is incorrect. What should I do?](https://faq.soylent.com/en-US/my-delivery-address-is-incorrect-what-should-i-do-141557.md): If you placed an order using an invalid or incomplete delivery address, please contact us as soon as possible at info@soylent.com.
- [My order was delivered, but I haven't received it. What should I do?](https://faq.soylent.com/en-US/my-order-was-delivered-but-i-haven-t-received-it-what-should-i-do-141560.md): We know a missing delivery can feel worrisome. If tracking shows your order has been delivered but you have not received it, please do not panic quite yet. Sometimes a package may get scanned and marked as delivered while it is still en route to the
- [My order arrived, but it's damaged. What should I do?](https://faq.soylent.com/en-US/my-order-arrived-but-it-s-damaged-what-should-i-do-141563.md): Please contact us at info@soylent.com and include your order number. We may request pictures of any reported damages or defective products to assist us in resolving with our warehouse. Click here for more information on reporting a damaged or defecti
- [My order arrived, but it's not correct. What should I do?](https://faq.soylent.com/en-US/my-order-arrived-but-it-s-not-correct-what-should-i-do-141566.md): Please contact us at info@soylent.com and include your order number. We may request pictures of any wrong items received to assist us in resolving with our warehouse. Did you know? Soylent now offers Package Protection at checkout for “peace of mind”
- [What is "Subscribe & Save"?](https://faq.soylent.com/en-US/what-is-subscribe-save-141469.md): Soylent products make nutrition easy. Soylent subscriptions make it convenient and even more affordable! Sign up for recurring deliveries at your next checkout, and we’ll ship your favorite flavors and products automatically where and when it works
- [How do I "Subscribe & Save"?](https://faq.soylent.com/en-US/how-do-i-subscribe-save-141483.md): Start a new Soylent subscription in just three (3) easy steps... After checkout, simply login to your account dashboard at any time to make edits or changes to a new or existing subscription. Your auto-ship deliveries are fully customizabl
- [I want to edit or modify my subscription. How do I do that?](https://faq.soylent.com/en-US/i-want-to-edit-or-modify-my-subscription-how-do-i-do-that-141495.md): To swap a product or flavor Login to Soylent.com Click Manage Subscriptions from your account dashboard menu Click Edit next to the subscription you wish to modify Click the "Product" box and then click "Swap Product". Select which product you wan
- [I want to add a discount to my subscription. How do I do that?](https://faq.soylent.com/en-US/i-want-to-add-a-discount-to-my-subscription-how-do-i-do-that-141506.md): To add a discount to your subscription: Login to Soylent.com Click "Manage Subscriptions" from your account dashboard menu Click "Edit" next to the subscription you wish to add a discount Click "Apply Discount" under the subscription you wish to mo
- [I want to pause my subscription. How do I do that?](https://faq.soylent.com/en-US/i-want-to-pause-my-subscription-how-do-i-do-that-141517.md): We do not have an option to pause your subscription. In the meantime, you can always: Change the date of your next order or billing date Adjust your delivery schedule for more time between shipments Skip your upcoming delivery
- [I want to cancel my subscription. How do I do that?](https://faq.soylent.com/en-US/i-want-to-cancel-my-subscription-how-do-i-do-that-141525.md): To cancel your subscription: Login to Soylent.com Click "Manage Subscriptions" from your account dashboard menu Click "Edit" next to the subscription you wish to modify Scroll down and click "Cancel Subscription" It’s not that we’re clingy… we jus
- [I want to reactivate my subscription. How do I do that?](https://faq.soylent.com/en-US/i-want-to-reactivate-my-subscription-how-do-i-do-that-141533.md): It’s nice to see a familiar face. :) You can start your next Soylent subscription at any time from our website. Click here to start shopping! If you are looking to reactivate a subscription that was previously canceled: Login to your Soylent accoun
- [Managing your subscription with SMS](https://faq.soylent.com/en-US/managing-your-subscription-with-sms-141468.md): Soylent SMS allows subscribers to manage all aspects of their subscription via text message. You can edit and customize your automatic deliveries directly from your mobile device. No more logging in through the customer portal or reaching out to supp
- [How do I create an account?](https://faq.soylent.com/en-US/how-do-i-create-an-account-141471.md): Welcome to the community! We've been waiting for you. :) Click here to create a new account. Registering your email address with Soylent.com makes your future checkouts a lot easier! Plus, you can access other cool features -- like order status and
- [I forgot my password. What should I do?](https://faq.soylent.com/en-US/i-forgot-my-password-what-should-i-do-141485.md): Having login issues? We've got you covered. Click here for the account login page Click “Forgot your password?” Enter the email address used to create your Soylent account Click “Submit" We'll send you an email with instructions and a link to r
- [My account cannot be found. What should I do?](https://faq.soylent.com/en-US/my-account-cannot-be-found-what-should-i-do-141497.md): If your email cannot be found on our website, it likely means an account activation is still pending -- in other words, you haven’t created a password yet. You will need to complete your account setup in order to access account information and manag
- [How do I update my billing information?](https://faq.soylent.com/en-US/how-do-i-update-my-billing-information-141508.md): Click here to log in to your Soylent account Click “Account & Billing” Click “Update Card” to update your payment method Click “Edit Address” to update your billing address Enter your changes and click “Save”
- [How do I delete my account?](https://faq.soylent.com/en-US/how-do-i-delete-my-account-141516.md): If you would like to temporarily disable your account, please email info@soylent.com and we'll be happy to help you pause any customer activity until you are ready to come back and reactivate! If you would like to permanently delete your account, ple
- [Why do you use soy?](https://faq.soylent.com/en-US/why-do-you-use-soy-141475.md): We use soy protein isolate in our formulas because it’s an excellent source of high-quality, plant-based protein! Soy is also a complete source of protein, which means it contains all the essential amino acids needed for healthy, functioning bodies.
- [Is Soylent made with GMOs?](https://faq.soylent.com/en-US/is-soylent-made-with-gmos-141489.md): We believe modern food processing can be a safe and economic option for food production when complete nutrition is at the forefront. We use scientific methods in food design and production to fill in the gaps in your day -- and your diet. GMO crops c
- [Does Soylent contain any artificial flavors?](https://faq.soylent.com/en-US/does-soylent-contain-any-artificial-flavors-141500.md): Our Complete Meal shakes in the US have no artificial flavors. Our Complete Protein and Soylent Squared bars also contain all natural flavors. We wanted to use the latest in flavor and flavor masking technology with our optimized formulas and there a
- [Does Soylent contain any artificial sweeteners?](https://faq.soylent.com/en-US/does-soylent-contain-any-artificial-sweeteners-141510.md): We use a carbohydrate blend in our shakes that includes Allulose. Allulose is a naturally occurring low-calorie carbohydrate that offers the taste and mouthfeel of sugar with 1/10th the calories and no added sugar. It does not raise blood glucose or
- [Does Soylent contain turmeric or other spices?](https://faq.soylent.com/en-US/does-soylent-contain-turmeric-or-other-spices-141521.md): We do not use the spice, Turmeric, as an ingredient in our products. While some research may show health benefits from using turmeric, Soylent has not specifically evaluated turmeric for inclusion in our formulas at this time. Turmeric also has a wa
- [What are the 39 essential nutrients?](https://faq.soylent.com/en-US/what-are-the-39-essential-nutrients-141529.md): 28 Vitamins & Minerals Biotin Chromium Iron Niacin Riboflavin B2 Vitamin A Vitamin D2 Calcium Copper Magnesium Pantothenic Acid B5 Selenium Vitamin B12 Vitamin E Chloride Folic Acid Manganese Phosphorus Sodium Vitamin B6 Vitamin K1 Choli
- [What are macronutrients?](https://faq.soylent.com/en-US/what-are-macronutrients-141532.md): Macronutrients include proteins, carbohydrates, and healthy fats. They are nutrients that provide calories (or energy) to the body. Macronutrients need to be consumed regularly and in large amounts to maintain key body functions, energy levels, and g
- [What are micronutrients?](https://faq.soylent.com/en-US/what-are-micronutrients-141539.md): Soylent products round out their “complete nutrition” profile by offering a balanced meal’s worth of micronutrients (vitamins and minerals). Each of the 28 vitamins and minerals in Soylent has been identified as essential by the FDA for an average pe
- [What are nootropics?](https://faq.soylent.com/en-US/what-are-nootropics-141543.md): Nootropic is a term used to refer to molecules and herbal extracts that can modulate cognitive abilities or that may have a positive impact on mental skills. Different nootropics will impact different cognitive functions such as improving your abilit
- [What is Allulose?](https://faq.soylent.com/en-US/what-is-allulose-141547.md): Allulose is a naturally occurring low-calorie sweetening ingredient that offers the taste and mouthfeel of sugar with much fewer calories and no added sugar. Allulose is considered a “rare sugar”, not an artificial sweetener because it’s naturally fo
- [What is Sucralose?](https://faq.soylent.com/en-US/what-is-sucralose-141551.md): Soylent contains a very small amount of the non-caloric sweetener Sucralose. We use just enough to help mask the tart flavor of our vitamin mixes and also to provide a more cohesive taste and texture profile. This allows for a neutral but palatable b
- [How much fat is in Soylent?](https://faq.soylent.com/en-US/how-much-fat-is-in-soylent-141555.md): Fat is a slow-burning, long-term source of energy that helps keep you satiated for longer. Soylent products contain sustainably sourced canola and sunflower oils, which provide omega-3s and omega-6s, low saturated fat, and 0g of trans fat per serving
- [How much caffeine is in Soylent?](https://faq.soylent.com/en-US/how-much-caffeine-is-in-soylent-141558.md): Caffeine is found naturally in cocoa beans, so all of our products that include chocolate contain low levels of naturally occurring caffeine -- around 15mg or less. Here’s a quick breakdown of some of our “coffiest” shakes (see what we did there?) to
- [How much sugar is in Soylent?](https://faq.soylent.com/en-US/how-much-sugar-is-in-soylent-141561.md): All of our optimized ready-to-drink formulas contain less than 1g total sugar. Soylent Complete Energy contains 3g of total sugar which is the highest in our product line but lower than many caffeinated drinks. Complete Energy is sweetened with a low
- [Why is there less sugar, but no change in calories or servings?](https://faq.soylent.com/en-US/why-is-there-less-sugar-but-no-change-in-calories-or-servings-141564.md): Our carbohydrate blend, which includes allulose, contributes little to calories and mediates the body's insulin response to other carbohydrates for a steady release of energy. To make up for these lost calories, we increased the plant oils we use so
- [Where do you ship?](https://faq.soylent.com/en-US/where-do-you-ship-141470.md): We currently ship directly within the United States and Canada. For international consumers, we also partner with a company called Big Apple Buddy that can ship Soylent to almost anywhere in the world. Please visit their website for more information
- [What shipping carriers do you use?](https://faq.soylent.com/en-US/what-shipping-carriers-do-you-use-141484.md): US orders are shipped via FedEx, and CA orders are shipped using Canada Post.
- [How much does shipping cost?](https://faq.soylent.com/en-US/how-much-does-shipping-cost-141496.md): We offer FREE standard shipping on: All orders over $50 in the contiguous US All orders over $70 in Canada For non-continental US residents: All orders shipping to a non-contiguous US state, region, or territory will be subject to standard carrier
- [How long does it take to ship Soylent?](https://faq.soylent.com/en-US/how-long-does-it-take-to-ship-soylent-141507.md): 90% of all domestic orders (placed within the continental US) ship the same or next business day and deliver within a week or less. Orders shipping to Canada will typically deliver within 7-10 business days. We process orders 7 days a week and schedu
- [Can I rush an order if I need Soylent sooner?](https://faq.soylent.com/en-US/can-i-rush-an-order-if-i-need-soylent-sooner-141518.md): Express shipping is available in the US for an additional cost. Pricing is determined at checkout based on the delivery method you select and the destination address. We currently offer the following options: Delivery Method: Estimated Delivery Ti
- [Do you ship to PO Boxes or APO addresses?](https://faq.soylent.com/en-US/do-you-ship-to-po-boxes-or-apo-addresses-141526.md): Yes, we do ship to both PO Box and APO/FPO addresses. At this time, we cannot offer expedited delivery for these locations.
- [Do you ship internationally?](https://faq.soylent.com/en-US/do-you-ship-internationally-141534.md): If you live outside of the US and Canada, you can order from one of our partners called Big Apple Buddy. They can ship Soylent to almost anywhere in the world. Visit their website to start shopping or click here to learn a little more!
- [Soylent Health Benefits](https://faq.soylent.com/en-US/soylent-health-benefits-141474.md): Soylent means complete nutrition -- innovative, science-based, and sustainable. We engineer our ever-evolving products to deliver complete plant-based protein, healthy fats, and essential nutrients in convenient and affordable formats that are bot
- [Is Soylent Allergen-free?](https://faq.soylent.com/en-US/is-soylent-allergen-free-141528.md): Our products contain soy. All of our drinks are vegan, nut, oat, dairy, and gluten-free. We rely on plant protein and plant oils to power our formulas. Our Squared Peanut Butter bars do contain nuts. All of our Squared bars (both Peanut Butter and Ch
- [Is Soylent Vegan?](https://faq.soylent.com/en-US/is-soylent-vegan-141488.md): Yes, all Soylent products are vegan.
- [Is Soylent plant-based?](https://faq.soylent.com/en-US/is-soylent-plant-based-141499.md): Yes, Soylent is plant-based. We rely on plant protein and plant oils to power our formulas. For a beginner’s guide to plant-based nutrition, please check out our blog.
- [Is Soylent Gluten-free?](https://faq.soylent.com/en-US/is-soylent-gluten-free-141509.md): Yes, Soylent is gluten-free in accordance with FDA compliance and regulations (20 ppm threshold).
- [Is Soylent Lactose-free?](https://faq.soylent.com/en-US/is-soylent-lactose-free-141520.md): Yes, all Soylent products are lactose-free.
- [Is Soylent Kosher?](https://faq.soylent.com/en-US/is-soylent-kosher-141535.md): Soylent is certified Kosher on all ready-to-drink products (except Complete Energy) distributed after October 2020. All of our shakes now include the OU (Orthodox Union) logo on the bottle sleeve for visibility. Please note that kosher certificatio
- [Is Soylent Keto-friendly?](https://faq.soylent.com/en-US/is-soylent-keto-friendly-141538.md): The ketogenic diet involves drastically reducing carbohydrate intake and replacing it with fat. This reduction in carbs puts your body into a metabolic state called ketosis. Our Soylent Complete Protein contains a well-balanced combination of protein
- [Is Soylent safe for children?](https://faq.soylent.com/en-US/is-soylent-safe-for-children-141542.md): Soylent is safe to enjoy for anyone four years of age and older. With this in mind, Soylent is formulated for the nutritional needs of an average adult. Because children have different nutritional requirements than adults, we recommend consulting wit
- [Is Soylent safe while pregnant or nursing?](https://faq.soylent.com/en-US/is-soylent-safe-while-pregnant-or-nursing-141546.md): Soylent ingredients do not pose a safety concern for pregnant or nursing mothers. With this in mind, Soylent is formulated for the nutritional needs of an average adult. Because pregnant, nursing mothers and their children have different nutritional
- [Is Soylent safe for diabetics?](https://faq.soylent.com/en-US/is-soylent-safe-for-diabetics-141550.md): Soylent’s ready-to-drink shakes have a verified low Glycemic Index. Foods with a low GI are slowly digested and absorbed, causing a slower and smaller rise in blood sugar levels which can help lower the risk of heart disease and type 2 diabetes. Read
- [I have IBS/IBD. Can I use Soylent?](https://faq.soylent.com/en-US/i-have-ibs-ibd-can-i-use-soylent-141554.md): The gastrointestinal comfort of Soylent has not yet been officially tested or evaluated for those living with IBS or inflammatory bowel diseases (IBD), such as Crohn's Disease or Ulcerative Colitis. Until we perform more precise testing, we recommend
- [Discount Programs](https://faq.soylent.com/en-US/discount-programs-141465.md): Discount Programs Soylent has teamed up with ID.me to offer exclusive discounts for: Students Teachers First responders Hospital employees Medical professionals Veterans Military Click here for more information on how to qualify! Loyalty & Rewards
- [Soylent Rewards](https://faq.soylent.com/en-US/soylent-rewards-1266586.md): Program Overview Soylent Rewards is back in a big way! And we’re keeping things simple for our consumer base: Shop and engage with Soylent Earn points Get rewarded Yep, it’s that easy! How to earn points How do I qualify and start earning points?
- [Sizing & Measurements](https://faq.soylent.com/en-US/sizing-measurements-141486.md): Our T-Shirts X-Small (XS) Small (S) Medium (M) Large (L) X-Large (XL) Body length: 27 in 28 in 29 in 30 in 31 in Body width: 17 in 19 in 20.5 in 22 in 24 in Sleeve length: 7.125 in 7.625 in 8.125 in 8.625 in 9.125 in Our Hoodies
- [Where are your clothes manufactured?](https://faq.soylent.com/en-US/where-are-your-clothes-manufactured-141519.md): All of our Soylent clothing is printed locally in California and manufactured internationally. We are proud to work with producing partners who are committed to the highest standards of business, production, and ethics. This includes the use of: CP
- [Return Policy (Merchandise)](https://faq.soylent.com/en-US/return-policy-merchandise-141527.md): Soylent clothing and accessories may be returned within 14 days of confirmed delivery for a refund. Items eligible for return include: T-shirts Hoodies Hats & accessories Items eligible for return must be: Unwashed, unused, and unaltered
- [Has Soylent experienced a data breach?](https://faq.soylent.com/en-US/has-soylent-experienced-a-data-breach-141460.md): No, Soylent has not experienced a data breach. We take the protection and security of your personal information seriously and use commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security o
- [Privacy Links & Resources](https://faq.soylent.com/en-US/privacy-links-resources-141463.md): CCPA Data Rights Click here to exercise your CCPA Data Rights Manage Cookies Click here to manage or modify Cookies Settings Terms & Conditions Click here for our Terms & Conditions Privacy Policy Click here for our Privacy Policy
- [California Consumer Privacy Act (CCPA)](https://faq.soylent.com/en-US/california-consumer-privacy-act-ccpa-141482.md): What is CCPA? The California Consumer Privacy Act (CCPA) is a data privacy law that gives consumers more control over the personal information that businesses collect about them. If you are a California resident, your rights include the following:
- [What is Soylent?](https://faq.soylent.com/en-US/what-is-soylent-141478.md): Easy nutrition. No math required. Soylent is a complete meal that is enjoyable to eat and contains the vitamins and nutrients your body needs. We created Soylent to be healthy, easy, and affordable: Healthy: Soylent has plant-based protein, carbohy
- [Is Soylent made from People?](https://faq.soylent.com/en-US/is-soylent-made-from-people-141503.md): We assure you -- no bodies were harmed in the making of our products. :) Our formulas are powered by plants, not people. Don’t believe us? Click here.
- [What is "Soylent Green" ?](https://faq.soylent.com/en-US/what-is-soylent-green-141492.md): Soylent Green is a cult 1973 sci-fi thriller about a dystopian future with limited food security and resources due to overpopulation. It’s directed by Richard Fleischer and stars Charlton Heston. Cool film, but no relation. :) We promise! #PlantsNotP
- [What do you mean by "Complete Nutrition" ?](https://faq.soylent.com/en-US/what-do-you-mean-by-complete-nutrition-141513.md): Soylent provides the body with everything it needs in a single meal. A combination of complete plant-based protein, slow-burning carbs, healthy fats, and a variety of micronutrients are all essential nutrients that our body cannot produce, so we must
- [Are you trying to replace the food that I love?](https://faq.soylent.com/en-US/are-you-trying-to-replace-the-food-that-i-love-141523.md): Not at all. We love food! In fact, we love food so much, we never want you to eat a disappointing meal again. You shouldn’t have to compromise yummy, nutritious food for convenience or cost. That’s where we come in! Soylent is not intended to replace
- [What is your approach to producing nutritious food?](https://faq.soylent.com/en-US/what-is-your-approach-to-producing-nutritious-food-141531.md): Our goal is to engineer nutritious food that is optimized for modern consumers’ lifestyles and budgets. To achieve this goal, every one of our ingredients is carefully selected and vetted to ensure the right balance of quality, food safety, flavor, a
- [What makes Soylent different from other processed foods?](https://faq.soylent.com/en-US/what-makes-soylent-different-from-other-processed-foods-141536.md): The nutritional value of a meal, regardless of how it’s prepared, is directly related to the variety of nutrients it provides within a person’s diet. Take instant macaroni, for example. Instant macaroni can lack nutritional value because of low level
- [Can Soylent help improve my eating habits?](https://faq.soylent.com/en-US/can-soylent-help-improve-my-eating-habits-141540.md): Soylent is not designed as a diet program, but is intended to provide roughly 20% daily recommended micronutrients* (based on an average 2,000 calorie diet), plus a balance of fats, carbs, and plant-based protein. It is modular nutrition that can fit
- [Do you offer samples?](https://faq.soylent.com/en-US/do-you-offer-samples-141548.md): We don't offer samples at this time. If you’re just getting started, consider giving our Soylent Drink Sampler Pack a try. It currently includes six unique flavors of our complete nutrition shakes at an affordable price. It's great for Soylent begin
- [How do I incorporate Soylent into my diet?](https://faq.soylent.com/en-US/how-do-i-incorporate-soylent-into-my-diet-141544.md): We don’t want you to think of Soylent as an all-or-nothing proposition, a diet plan, or a trendy cleanse. Instead, think of Soylent as an antidote for the “food void.” A food void is any time you’re stuck without access to a good, quality meal. We’re
- [How do I use Soylent?](https://faq.soylent.com/en-US/how-do-i-use-soylent-141477.md): Short answer: However you'd like! While Soylent can replace any meal, it is not intended to replace every meal. If you are just getting started, try incorporating one serving of Soylent per day into a balanced diet. As with any change in diet or heal
- [How do I store Soylent?](https://faq.soylent.com/en-US/how-do-i-store-soylent-141530.md): Soylent that is unopened can be stored at room temperature with a shelf-life of up to 14 months. While most users choose to refrigerate their Soylent before enjoying it, it isn’t required. Heat should not cause Soylent to spoil, however, if temperatu
- [How long will my Soylent last after opening or use?](https://faq.soylent.com/en-US/how-long-will-my-soylent-last-after-opening-or-use-141522.md): Opened bottles of Soylent drink must be kept refrigerated (40℉ or below) and consumed within 72 hours. Soylent Powder that has been prepared (i.e. mixed with water or other ingredients) must be kept refrigerated (40℉ or below) and consumed within 48
- [What is one serving of Soylent?](https://faq.soylent.com/en-US/what-is-one-serving-of-soylent-141502.md): The average adult requires 2,000 calories per day.* Each of our products is formulated to provide one 400 calorie meal. That means each bottle of Soylent Drink is 400 calories, and each prepared serving of Soylent Powder is equal to 400 calories. Eve
- [Can I lose weight using Soylent?](https://faq.soylent.com/en-US/can-i-lose-weight-using-soylent-141491.md): Soylent is not designed as a weight-loss tool. While some people incorporate Soylent into their diets for any number of weight management reasons, Soylent should simply be looked at as a 400 calorie complete meal. Every person’s nutritional requireme
- [How do I prepare one serving of Soylent Powder?](https://faq.soylent.com/en-US/how-do-i-prepare-one-serving-of-soylent-powder-141512.md): For the best taste and texture, we recommend using a blender to mix Soylent powder and then chill it for 20 minutes before enjoying it. But using a shaker bottle works really well too! Here’s our helpful how-to for preparing a quick single serving of
- [Where is Soylent made?](https://faq.soylent.com/en-US/where-is-soylent-made-141476.md): Soylent drinks and powders are manufactured in the United States. Our Squared bars are produced in Canada. All of our facilities are GMP certified and regulated by the FDA.
- [Where do you source your ingredients?](https://faq.soylent.com/en-US/where-do-you-source-your-ingredients-141490.md): We are very proud to be one of the first companies to receive the U.S. Grown, Sustainable Soy mark! What does this mean? Customers can be assured that products carrying the mark will contain soy ingredients that: Are grown in the United States Are
- [Is Soylent packaging recyclable?](https://faq.soylent.com/en-US/is-soylent-packaging-recyclable-141501.md): Our drink bottles, caps, sleeves, and our tubs are 100% recyclable. All of our cardboard boxes, dividers, and outer cases used for stocking and shipping Soylent are also recyclable. Some materials are not yet fully recyclable and can be thrown away,
- [Is Soylent compostable?](https://faq.soylent.com/en-US/is-soylent-compostable-141511.md): Soylent should be fine to use in composting as with other food waste or organic materials. How and what you choose to compost is a matter of personal choice. Soylent is plant-based which means it does not contain any meat, eggs, or dairy in any of th
- [Welcome Offer](https://faq.soylent.com/en-US/welcome-offer-1203701.md): Receive 25% off your first subscription order. This discount is valid on your first subscription order. This discount is not applicable on prepaid subscriptions and cannot be combined with other offers. Limit one redemption per customer. Discount aut
- [What is Prop 65?](https://faq.soylent.com/en-US/what-is-prop-65-5588383.md): California’s Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition or Prop 65) is a law that applies only to the State of California. This law is intended to inform California residents of the presence of chemicals that may cause cancer,
- [What chemicals are on the Prop 65 lists and where do they come from?](https://faq.soylent.com/en-US/what-chemicals-are-on-the-prop-65-lists-and-where-do-they-come-from-5588384.md): The Prop 65 chemical lists include a wide range of chemicals, both naturally occurring as well as synthesized. Some chemicals on the list like lead, cadmium, and arsenic are found naturally in the environment throughout the world. These metals are wi
- [Why is there a Prop 65 warning on my Soylent Powder and what does it mean?](https://faq.soylent.com/en-US/why-is-there-a-prop-65-warning-on-my-soylent-powder-and-what-does-it-mean-5588385.md): This warning is a notification to California residents that a Prop 65 chemical, lead, is present in the product at dosages higher than the limit set by Prop 65. While Soylent powders are required to include a Prop 65 warning per California law, the l
- [Are Soylent products with a Prop 65 warning unsafe?](https://faq.soylent.com/en-US/are-soylent-products-with-a-prop-65-warning-unsafe-5588386.md): When a Prop 65 warning is included on a product, it does not mean that the product is unsafe. The warning notice is provided to inform California residents that a Prop 65 chemical is present in the product so the consumer can make an informed decisio
- [I don’t live in California so why am I seeing a Prop 65 warning on my product?](https://faq.soylent.com/en-US/i-don%E2%80%99t-live-in-california-so-why-am-i-seeing-a-prop-65-warning-on-my-product-5588388.md): Current modern supply chains involve distributing items throughout the entire U.S. or to regions of the U.S. through warehouses that cover large areas. Items cannot be isolated to distribute only to specific states, so Soylent is produced in a way th
- [What is Soylent doing about Prop 65 as it applies to their products?](https://faq.soylent.com/en-US/what-is-soylent-doing-about-prop-65-as-it-applies-to-their-products-5588389.md): Soylent tests finished product for heavy metal monitoring. Results of the testing are used to guide product adjustments as needed or able. Soylent works to qualify all of the ingredients used to ensure they are safe and meet all regulatory requiremen
- [Where can I go to learn more about Prop 65?](https://faq.soylent.com/en-US/where-can-i-go-to-learn-more-about-prop-65-5588391.md): You can visit http://www.oehha.ca.gov/prop65.html or https://oag.ca.gov/prop65