How your Soylent subscription works
Once you’ve setup your subscription you will begin to receive your order once a month. Your case of Soylent will ship on the same day, every month, that you started the subscription. You can adjust how much or little Soylent you wish to have shipped to your home each month.
You can also order a single order of Soylent by unchecking the subscribe button on the product page before you add it to your cart.
If you find you have a surplus of Soylent you can postpone your subscription anywhere from 1 to 8 weeks. Once the designated time has passed, your subscription will work like before. We implemented this feature to allow you to have flexibility in how much Soylent you want at any given time.
Postponing your next shipment will affect how you are billed. Once you reach your selected postponement end date, your subscription will renew and bill on a monthly basis starting on that date, unless further changes are made.
How to edit your subscription
You can edit your subscription by logging into your Soylent account. Once you’re logged in you can:
- Edit your billing information
- Edit your shipping information
- Postpone your subscription
- Cancel your subscription(s)
If you need assistance making changes to your subscription, please email firstname.lastname@example.org.