Return Policy (Merchandise)Updated a year ago
Soylent clothing and accessories may be returned within 14 days of confirmed delivery for a refund.
Items eligible for return include:
- Hats & accessories
Items eligible for return must be:
- Unwashed, unused, and unaltered
- Returned in the original packaging
- Returned with garment tags intact
Soylent reserves the right to deny a return if the item does not comply with the return policy. Items that do not meet quality standards may be rejected and returned to you.
All refunds will be processed back to the original method of payment. Please allow 5-7 days from the date your refund is scheduled to finish processing.
Shipping and handling charges are not refundable. Customers will be responsible for any return shipping costs. Soylent cannot accept responsibility for any returns that are lost or damaged in transit.
Soylent products and merchandise (including clothing, hats, accessories, etc.) purchased from a third-party reseller or retailer, either online or in-store, must be handled where the original purchase was made and is subject to the return policy of that location.
To submit a return request, please contact [email protected].
Please include your order number, receipt, or shipping invoice as proof of purchase may be required.
For more information, please visit our terms of service.