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Prepaid Subscriptions

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Our subscription option with the most savings, learn more about prepaid subscriptions.

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Can I change when I receive my prepaid subscription?

Yes, but customers subscribed to pre-paid products must contact our support team to update their prepaid subscription.  If a customer makes a change to their pre-paid subscription, it will only affect the next charge, not the scheduled shipments of t

How does a prepaid subscription plan work?

We currently offer 3-month and 6-month prepaid subscription plans for many Soylent products, including our 14oz Complete Meal and Complete Meal Powder products. Depending on which duration you select, you will receive your set number of cases every

Can I change my product in the middle of my prepaid subscription?

If the product you wish to swap to is listed at the same price point as your current prepaid subscription, then yes, we are able to help you make this change. Just email us at [email protected] and we can help!

Will my prepaid subscription plan renew or expire after the selected time period?

Your prepaid subscription will automatically renew at the end of the selected time period. An exception here is if you were gifted your subscription and the purchasers only paid for one duration. In this instance, if you would like to continue your

How can I cancel my prepaid subscription?

You're able to cancel your prepaid subscription in your customer portal; however, this will only cancel future renewals for the selected duration. It will not cancel the remaining orders you have already paid for at the start of your subscription. Y

What is the cost of shipping on prepaid subscription plans?

If you have a prepaid subscription, you will receive free shipping to the 48 contiguous US states.

Am I able to apply promotional codes to prepaid subscriptions?

Prepaid subscriptions are already heavily discounted so additional promotional codes are not eligible to be applied.